Effective January 26, 2009, GE Ultrasound merged the commercial and sales activities of Parallel Design (PDI) and Ambassador Medical in the United States.

Ambassador Medical is one of the largest and most trusted sources for pre-owned ultrasound equipment in America. Ambassador Medical has the capabilities to refurbish almost all makes and models of systems, the ability to sell a variety of parts; and has a fully staffed board repair team. Its broad selection of transducers includes many older and harder to find models - and now, access to provide new GE probes.

Ambassador's Quality Management System is registered to the International Standard ISO 13485:2003. This certification serves as recognition that its Quality System is built to comply with the requirements of ISO 13485:2003 for medical devices. Ambassador Medical's Quality System is also built to comply with the requirements of the FDA Quality System Regulations. In June 2008, the company expanded its footprint by 11,000 square feet with a building designed specifically for its production needs - including a paint booth that rivals those in the auto industry.
Merger Details for Customers

Ambassador Medical will fulfill any orders that were placed with PDI that had not been fulfilled as of January 26, 2009.

Customers should continue contacting your PDI representative for new GE probes. If your need is such that you traditionally worked with the Ambassador team - contact your existing representative.

All warranties will continue to run through the end of the warranty period. If you should have an issue or warranty claim, call or email Ambassador Medical's Customer Service Group - the new group will address the warranty issue with you:

AMBSERVICE(at)med.ge.com
Tel: 888-424-0099

Ambassador is excited about bringing these two great businesses closer together to serve the market's ultrasound needs and simplify the sourcing process.

This story originally ran January 16, 2009.

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