JDI Solutions, Inc. concentrates 99 percent of its parts business on Siemens MRI while Platinum Medical Parts LLC focuses on GE MRI parts.

ReMedPar is the largest third-party inventory of parts, with more than 75,000 parts ready to ship from its 100,000 square-foot facility.


Not to rest on its laurels, ReMedPar will soon be introducing and implementing several new programs that should make the search for parts even easier for customers.

“Our most notable program is iTubeNow, which provides a critical component in the roadmap to parts and service independence,” says Mark Suffridge, senior vice president for ReMedPar. “We have discovered that providing the high-quality replacement tube is not enough. Our customers need training and onsite assistance to install the tube. They also need this support immediately, as down time is critical.”

With iTubeNow, the tube, onsite installation support and onsite training are all available in a 24-hour period. The onsite training provides the abilities and confidence needed to complete the journey to service independence, Suffridge says.

Going straight to the source
OEMs are also often reliable sources for quality parts and that branch of the business is gaining more attention from companies realizing the market is continuing to grow.

When GE Healthcare purchased Ambassador Medical in 2002, it did so with the design to grow its inventory of quality refurbished ultrasound systems and parts, though it supports more than just GE products.

While it may seem practical to buy replacement parts from the original OEM, it can be a challenge when trying to track down parts for a discontinued or retired line. OEMs typically invest resources in the current market items being offered and therefore don’t always have what's needed for older equipment. Additionally, third-party suppliers stocking up on parts from machines purchased specifically to “part out” can be very competitive with pricing.

“This is a lower cost way of maintaining equipment,” says Michael Helms, president of Troff Medical Services, which has more than 20,000 parts in inventory in its 17,000 square-foot warehouse “With the current economy, everyone is feeling the crunch, even the large hospitals, and everyone is in a cost-effective frame of mind to trim the fat a little bit. We can help people maintain their equipment at a far more reasonable price.”

Suppliers and solutions
For almost a decade, PartsSource has been a multi-manufacturer, multi-modality, alternative parts supplier supporting both imaging and biomed parts requests for hospital equipment.

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