DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Pediatrics
Current Location:
> This Story

starstarstarstarstar (1)
Log in or Register to rate this News Story
Forward Printable StoryPrint Comment




U.S. Healthcare Homepage

Touchstone Medical Imaging to pay $3 million settlement for security breach Patient information was leaked and indexed by search engines

CyberKnife ads in NY subway raise 'direct-to-consumer' marketing questions at AUA The crossroads of medical accuracy and promotional language

FDA ending controversial 'alternative summary reporting' program Announces decision in statement addressing breast implant safety

Court denies Hologic's attempt to halt sale of Minerva's ablation solution Follows a drawn out case over patent infringement

Radiation oncologists appeal to Congress to safeguard radiotherapy treatment Protecting cancer patients' access to value-based care

Radiology Partners and Banner Health team up to establish Banner Imaging Provides imaging services throughout the metro Phoenix area

DR now makes up over 80 percent of US general radiography install base Up from only half in 2015

Elekta sues ZAP Surgical Systems, claiming patent infringement Over design and sale of ZAP's radiosurgery platform

Ex-Marlboro Hospital radiologist sues UMass for $1 million over discrimination Cites age, gender and nationality discrimination in eight-count suit

Peeling back the Medicare Advantage onion Understanding the high growth rate of MA plan coverage

Rural hospitals require better 'end of support' equipment solutions

By Robert Kerwin

In some cases, hospitals and healthcare providers receive medical device obsolescence notices simply because the software for the reporting printer is outdated.

One provider was recently advised by a manufacturer “[a]s that technology [device] has aged, components have become harder to maintain or obsolete; including the Window XP operating system, which is no longer supported by Microsoft.” Though the manufacturer acknowledged a willingness to continue to provide servicing and parts support (based on availability) for a limited time, they also indicated that new or renewed service agreements would be “accepted at the discretion” of the manufacturer.
Story Continues Below Advertisement

Free Marketplace where Lenders Compete Get Pre-Approved for up to $500,000

Get financing today. We say YES more! Easy, Fast, Application. Pick the payment that best works for you. Tax Benefits + Leasing = Huge Savings! NEVER BE OBSOLETE. NO DOWN PAYMENT. FIXED MONTHLY PAYMENT. MRI, CT, Ultrasound, Digital X-ray, Dental Equipment

This ‘discretion’ can be a hospital budget buster, as new equipment costs, depending upon the modality, may run from $260,000 to $1,800,000 or more.

According to a recent Navigant study, nearly one in five rural hospitals in the U.S. are at high risk of closing. These hospitals are crucial to the health and economic success of communities, and 'end of support' equipment issues can be a contributing factor to the continued viability of rural hospitals. System downtime, software upgrade costs. and loss of technical support can have a dramatic impact on rural hospitals. Yet some of the imaging equipment for which a notice has been received regarding 'end of support' may still be able to meet ACR standards for image quality.

Nancy Godby, director of radiology at Cabell Huntington Hospital, notes that while Cabell Huntington is fortunate to be in a position to purchase new imaging equipment, some rural hospitals are not so fortunate. “Some of the smaller hospitals in rural communities may have facilities that are crumbling," she said. "If these smaller hospitals close, it will be difficult, particularly in the winter months, for some patients to make the trip to another hospital.”

Fortunately, some manufacturers have attempted to assist their customers by offering permanent service keys and training their customers. Mike Powers of Christiana Healthcare has had experiences concerning "end of support" equipment issues with OEMs that were collaborative and helpful.

"We have systems that have aged gracefully, and continue to serve in an accredited diagnostic manner. The relationship we have always had with those OEMs meant that as the systems aged, access to service keys and schematics was not an issue, due to our ability to purchase factory training when the systems were new," said Powers, who credits that cooperation, in part, to the resources available to his facility, and stresses that cooperation across all manufacturers is not consistent.
  Pages: 1 - 2 - 3 >>

U.S. Healthcare Homepage

You Must Be Logged In To Post A Comment

Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Gold Service Dealer Program
Receive RFP/PS
Healthcare Providers
See all
HCP Tools
A Job
Parts Hunter +EasyPay
Get Parts
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to, Inc. Copyright ©2001-2019, Inc.