MISHAWAKA, Ind., Nov. 13, 2019 /PRNewswire/ -- Select Health Network ("Select Health"), which offers a provider network to certain health plans and additional services to healthcare providers, today issued notice of a recent event that may impact the privacy of personal information for current or former members of these plans or healthcare providers.
Select Health recently concluded an investigation into unusual activity related to an employee email account. Upon learning of the suspicious activity, Select Health immediately took steps to secure the email account and began working with third-party forensic experts to determine the nature and scope of the incident. The investigation confirmed that that the Select Health employee email account was accessed by an unknown actor from May 22, 2019 to June 13, 2019.
The investigation was unable to determine with forensic certainty what emails or attachments, if any, where accessed by the unauthorized actor. In an abundance of caution, Select Health worked with experts to perform a comprehensive review of all information stored in the email account at the time of incident to confirm the identities of the individuals whose information may have been accessible to the unauthorized actor. On October 1, 2019, Select Health received the results of the third-party audit. Select Health immediately began reviewing the results of the audit to determine the identities and contact information for potentially impacted individuals and contact information. On November 1, 2019, Select Health began notifying business partners and certain individuals about this incident.
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The following types of information were present in the email account and accessible to the unknown actor, which may include: Name, Address, Date of Birth, Member ID Number, Treating/Referring Physician, Health Insurance Information, Medical History Information, Treatment Information, Treatment Cost Information, Health Insurance Policy Number, and Medical Record Number. For a limited number of individuals, Social Security number may have also been impacted. At this time, there is no evidence of any actual or attempted misuse of the information accessible within the email account. No financial account information was impacted as a result of this event.
Select Health is notifying potentially affected individuals by this posting, notification on its website, and by mailing letters to potentially affected individuals.