Aurora, Illinois -- Medical imaging components manufacturer Dunlee announces the introduction of the Tube Service Assistant, their new online support tool.

The Tube Service Assistant program is an on-line support assistant for ISOs and clinical engineers, and is designed to provide pictorial and video instruction for CT tube installation. It is intended to serve as an adjunct, based on OEM service manual guidelines, refreshing the tube installation processes for service engineers.

"This will dramatically improve the flexibility of ISOs and clinical engineering departments to service their installed base of CT systems, by providing virtual access to key information while on site. It also enables us to support our key customers by making the Tube Service Assistant tool accessible for their entire service organization," according to David Kuehn, Vice President of Global Marketing and Sales for Dunlee. "CT tube replacements and system troubleshooting can be a complicated process. ISOs spend considerable time and money for hands-on CT training. The Tube Service Assistant is designed to enhance their training via on-line support by offering detailed descriptions, photos and video clips of complicated service processes. "

The GE LightSpeed Series* is the first featured CT system. Other popular brand systems are planned for the future.

This secure access web site will be provided at no cost to Dunlee customers. "This is a great opportunity to demonstrate another outstanding value added service Dunlee brings to our customers," continued Kuehn. "We are committed to providing products and services that exceed the expectations of our customers, raising the bar, and differentiating ourselves from other imaging companies."

Interested parties can access the TSA program by clicking on the TSA Flash icon at http://www.na.dunlee.com.

Dunlee, a division of Philips Healthcare, is part of Royal Philips Electronics of the Netherlands (NYSE: PHG, AEX: PHI) and is a global leader in healthcare, lighting and consumer lifestyle, delivering people-centric, innovative products, services and solutions through the brand promise of "sense and simplicity." Headquartered in the Netherlands, Philips employs approximately 134,200 employees in more than 60 countries worldwide. With sales of USD 42.5 billion (EUR 27 billion) in 2007, the company is a market leader in medical diagnostic imaging and patient monitoring systems, energy efficient lighting solutions, as well as lifestyle solutions for personal wellbeing. News from Philips is located at www.philips.com/newscenter.

*LightSpeed is a registered trademark of GE Healthcare.

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