During the COVID-19 pandemic, telehealth ensured continuity of care while minimizing virus transmission, and effectively managed chronic diseases, provided mental health support and allowed follow-up consultations.
Enhancing patient engagement with digital health tools
Digital health tools, such as patient portals and mobile health applications, empower patients by providing easy access to medical records, appointment scheduling and direct communication with healthcare providers. These tools foster an engaged and informed patient population, leading to better health outcomes and more efficient use of resources.

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For example, patient portals help people to track their health progress, receive preventive care reminders and access tailored educational materials. These opportunities encourage proactive self-management and reduce the onset of preventable diseases.
Addressing social determinants of health
Addressing SDoH such as housing, education and employment, is crucial for influencing health outcomes. Technology provides data-driven insights and facilitates targeted interventions.
Mobile health clinics with telemedicine capabilities can reach underserved populations, providing essential healthcare services directly within their communities. Health information exchanges (HIEs) enable seamless sharing of patient data across different healthcare systems, ensuring coordinated and comprehensive care. By integrating SDoH into these exchanges, providers can develop holistic care plans addressing both medical and social needs.
Policy and governance for health equity
Effective policies and governance are crucial for promoting health equity and ensuring quality healthcare for all individuals. Policymakers must prioritize developing and implementing policies that address marginalized communities' unique needs. This includes expanding government-sponsored coverage, regulating healthcare costs and supporting initiatives that promote preventive care and health screenings.
The World Health Organization (WHO) emphasizes that health is a fundamental human right, and governments must ensure their citizens achieve the highest attainable standard of health. Aligning health policies with this principle can create a more inclusive and equitable healthcare system.
Community collaboratives and partnerships play a vital role in addressing local health issues and advancing health equity. By bringing together stakeholders from various sectors, including healthcare, education and social services, these collaboratives can develop comprehensive strategies to improve community health outcomes.