"Our parts come from leased equipment that we will remove from a hospital or facility looking to get rid of it," says Josh Glas, Parts Manager for Brooklyn, NY-based Adam Medical Sales Inc. "We break all equipment down into its components and store individual parts for all modalities."

Glas recently put all his efforts into creating a real-time data base that lets him tell customers within seconds if he has the part they are looking for. Unlike a lot of other companies, if he doesn't have it, he won't get it.


"A lot of companies will do outsourcing if they don't have it, but I will only sell what I have on my shelves and that save my customers a lot of money," he says. "We have 16,000 unique parts and I am devoting myself to acquiring newer equipment to add to the inventory."

By providing parts for all nuclear medicine and X-ray equipment, Irvine, CA-based NCI has realized double digit growth year after year.

"NCI is a full service provider of all OEMs Gamma Cameras and we refurbish full systems as well," says company COO Alex Sapp. "We have over 15,000 parts in stock and have a very strong rapport with Siemens, GE and Philips, providing de-installation logistics, multi-vendor parts procurement, and training/technical support to the OEM Field Service Engineers."


More Than Finding the Part

Many of the companies have significant technical expertise and are able to do extensive testing and repair and refurbish parts. This often gives them a leg up on their competitors because they can offer longer warranties and in most cases, provide service as well.

"Unlike many other parts sellers, we repair most of the parts we sell and have an in-depth knowledge of the service aspects of the CT Scanners," says Carl Frank, Owner of Chino, CA-based DBRS Medical Systems, which has over $3 million in CT scanner inventory. "We provide service as well as parts. We also install, deinstall, and service existing systems. Some replacement parts are no longer available from the manufacturer so we have employed local machine shops to manufacture these parts for us. Typical items are high voltage insulators, motors, and power supplies."

Some parts companies are huge operations, such as ReMedPar, considered the supplier to suppliers, providing parts to in-house hospital engineers and ISOs. Currently ReMedPar has 45 Quality Assurance Bays in a 110,000 square-foot facility.

"We build our inventory through systems that we break down, do testing on every part that comes into our test bays and repair them when necessary and then resell them," Hall says. "Through testing, we can assure that a repaired part is fully functional before it leaves our facility."

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