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Accuray Products Received Highest Composite User Satisfaction Ratings in Latest MD Buyline Report

Press releases may be edited for formatting or style | July 27, 2015
SUNNYVALE, Calif., July 27, 2015 /PRNewswire/ -- Accuray Incorporated (Nasdaq: ARAY) announced today that its CyberKnife® and TomoTherapy® Systems have received the highest composite overall user satisfaction rating among radiation treatment delivery systems in the U.S., according to the Q2 2015 MD Buyline Market Intelligence Briefing™. The most recent ratings trend also shows Accuray has achieved the highest ratings among industry peers over the past two years.

For more information on the CyberKnife and TomoTherapy Systems visit www.accuray.com.

In rating Accuray, MD Buyline reports the company obtained the highest scores in all categories measured including system performance, system reliability, installation/implementation, application training and system response. CyberKnife and TomoTherapy System users continue to report Accuray products as "user-friendly" and "highly reliable," with system downtimes being "rare." Accuray personnel also received strong marks with customers praising, "their knowledge and ability to effectively communicate" with them.
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"We set a goal of earning customer trust in our ability to deliver technological excellence and superior service. The independent MD Buyline report provides tangible evidence we are delivering on this goal and reinforces our focus on customer satisfaction, which will always be of paramount importance to us," said Joshua H. Levine, president and CEO of Accuray. "The feedback also supports the changes we are seeing in the marketplace where customers are increasingly choosing the TomoTherapy System as their workhorse radiation oncology device, delivering excellent tumor control with low toxicities for more and more patients and disease types, and the CyberKnife System as the gold standard in full-body radiosurgery, enabling precise, high-quality dose distributions to be administered with extreme accuracy over a minimum number of treatments."

MD Buyline, an independent market intelligence organization for the healthcare industry, measures linear accelerator user satisfaction based on evaluations by more than 3,300 hospitals in its member network that use the product every day. Respondents rate how satisfied they are with products from Accuray, Elekta and Varian, using key metrics listed above along with installation and implementation, applications training, and service repair quality. (MD Buyline User Satisfaction Ratings, MD Buyline Market Intelligence Briefing™ Q2 2015) © 2015 MD Buyline, All Rights Reserved. Used with Permission July 22, 2015.

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