But according to an ultrasound technician from another facility, an experienced tech would have followed simple procedures to ensure customers get the right image.

For one thing, all images should be time stamped, which was not done in this case. For another, the images should be processed in front of the clients. This was also not done. Expectant mothers were told that the images were going to be "touched up," and the tech left the room, returning with the finished image, according to CBC.


"What I do is I match the number, I match the timing and then I print out immediately," Mou Corraya, Markham ultrasound technician, told the news organization.

Mir, whose wife has only owned BabyView for six months, promised to learn from this episode. He stressed that they would be more careful in the future and offered a free session or refund to anyone with the identical image.

"I apologize on behalf of BabyView," he stressed. "We are sorry. Whatever occurred, this was not intentional. It wasn't our intention. We feel sorry for those parents who didn't get the proper service. We're sorry for that."

At present, BabyView is apparently still struggling to correct its problem. “SORRY! due to technical issues we are unable to facilitate any customer at the moment, We are targeting to resolve the issue soon. (Please revisit us to book an appointment),” it stated on its website.

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