The whole-person view provides the needed transparency into a patient’s medical history and current lifestyle, which enables proactive patient management. The platform not only includes specialized reporting, assessments, and analytics, such as multi-dimensional risk stratification and intuitive reports, but it also generates dashboards that effectively capture trends of individual, sub-group, group, and population levels. These dashboards help providers and care managers identify opportunities and changes over time to enhance outcomes and reduce unnecessary expenditures.

Growth of community-based care networks represent an important step toward realizing the goals of value-based care. As these models continue to mature, optimal care management will increasingly be tied to technological infrastructures that support interoperability, high-level analytics and actionable insights that move the needle on outcomes.


About the authors: Sheela Ramamurthy is chief client officer at VirtualHealth. Jamie Philyaw is vice president of Care Management at Community Care of North Carolina (CCNC).

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