Kelly Hancock

Kelly Hancock

Cleveland Clinic appoints chief caregiver officer
July 03, 2020
Kelly Hancock
Kelly Hancock, DNP, RN, NE-BC, FAAN, has been named Chief Caregiver Officer at Cleveland Clinic. This is the first position of its kind at Cleveland Clinic and was created to align all aspects of caregiver engagement with a focus on enhancing our organization’s unique team-based culture. In this new role, Dr. Hancock will serve as executive leader for the Nursing Institute and Human Resources. This new approach will enable the future team-based delivery of superior patient care and continue to position Cleveland Clinic as one of the best places to work in healthcare.

Dr. Hancock has served as Executive Chief Nursing Officer, Cleveland Clinic Health System and Chief Nursing Officer, Cleveland Clinic main campus, since July 2011. She began her career at Cleveland Clinic in 1993 as a nurse associate. As an executive leader, she has provided a strong administrative and clinical atmosphere that promotes staff education, staff development, and cohesion between all disciplines, professional nursing care and world class patient care throughout the health system.

Dr. Hancock received her DNP from Chamberlain College of Nursing in 2015 and she obtained her MSN from Breen School of Nursing at Ursuline College in Pepper Pike, Ohio. She is a board certified Nurse Executive through the American Nurse Credentialing Center, a member of the American Organization of Nurse Executive , the American Association of Critical Care Nurses, and the Honor Society of Nursing – Sigma Theta Tau International.

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About Cleveland Clinic
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 67,554 employees worldwide are more than 4,520 salaried physicians and researchers, and 17,000 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,026-bed health system that includes a 165-acre main campus near downtown Cleveland, 18 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2019, there were 9.8 million total outpatient visits, 309,000 hospital admissions and observations, and 255,000 surgical cases throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 185 countries.

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