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Behavioral healthcare is more demanded, accepted and accessed through virtual primary care

June 24, 2022
Business Affairs Telemedicine
Michael Gorton
By Michael Gorton

Now, more than ever, Americans are struggling with mental health issues that fall under the behavioral health umbrella. Healthcare continues to see post-COVID demand for professional counseling and therapy to address residual stress, anxiety and depression, and in many circumstances, compounded by substance abuse. This trend is substantiated by President Biden’s 2022 State of the Union address when he announced an ambitious plan to address the nation's mental health needs, presenting it as a critical issue with bipartisan support.

COVID-19 reveals vulnerabilities to behavioral health
In the first year of the COVID-19 pandemic, global prevalence of anxiety and depression increased by a massive 25%, according to a scientific brief released by the World Health Organization (WHO). According to the Centers for Disease Control and Prevention (CDC), mental health challenges relate to COVID-19–associated morbidity and mortality, with mitigation activities such as social distancing and home isolation being contributing factors. Unaddressed mental health issues impact all aspects of life, including:

• 44% of all sick days are due to mental health
• 34% of employee respondents have left a job for mental health reasons
• 2-3x overall healthcare costs for people with untreated behavioral health issues
• 25-35 million adults in the US have mental health issues that are untreated
• Mental health related hospitalization costs $7000 for a single visit

Source: John Hopkins, American Mental Health Institute, SupDoc Activation Research, Nature

According to the American College of Emergency Physicians, more than 80% of emergency room physicians say the mental healthcare system does not adequately serve patients in need. Those patients in need include 43.8 million Americans who experience mental illness, last year 60 percent did not receive any mental health services.

The surge of COVID-19 corresponded with a higher demand for behavioral-health services. Many at risk found it difficult to access care when needed the most. This unexpected demand severely strained clinical resources and revealed a shortage of providers and other vulnerabilities of the behavioral-health system. As a result, COVID-19 not only brought new attention to behavioral-health issues, but the pandemic also served as a catalyst that recognized a need for a new generation of innovative solutions that meet specific challenges and barriers to care.

Telehealth solution

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