by
Gus Iversen, Editor in Chief | June 01, 2022
From the June 2022 issue of HealthCare Business News magazine
HCB News: Who should have a seat at the table when it comes to evaluating supply chain challenges?
MD: Internally, health systems should align their clinical enterprise, financial enterprise, and their operational enterprise. Uniting these three internal areas helps to overcome and combat common supply chain challenges around cost, quality and outcomes.
Externally, health systems must engage others to overcome their challenges. To be effective, supply chains must have trading partners and other technology partners who are aligned and incentivized to shorten the path to digital transformation. Healthcare supply chain is complex, globalized and always evolving, so it is important to surround yourself with expert partners.
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HCB News: Where should a hospital look first when assessing the efficiency of its supply chain?
MD: They should determine whether the supply chain is responsive. Time is money, so the modern supply chain must respond in real time to demand, supply, and financial triggers. They should determine if the supply chain is compliant. Typically, requesters are not procurement pros, so the purchasing interface needs to direct them to preferred goods and services. And they need to determine whether the supply chain is efficient. Digital supply chains are connected, so transactions between trading partners must be automated across the procure to pay life cycle and powered by accurate data.
HCB News: In what ways will supply chain be different in three to five years?
MD: I believe the physical flow of goods and the virtual flow of information will be more aligned and more efficient. Supply chain has historically focused on the physical movement, or logistics of moving goods from the source of manufacturing to the point of demand. But digital transformation is enabling the virtual interaction to flow more seamlessly between trading partners. As a result of the pandemic, we have seen tremendous adoption of a virtual work and care experience. This evolution is leading to new care pathways that require both a virtual and physical connection between the patient and the care provider. And supply chain is a critical link in that experience.
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