In addition to the overall seamless approach to mobilizing teams, the CC&C platform’s flexibility enables customization options at the organizational, team and individual levels. For example, staff may have the ability to opt into receiving specific types of messages if they’re in a certain group. That way, anyone with a specific role in the overall care workflow can designate what information and messages they need most to stay on top of their unique responsibilities from shift to shift. From a user perspective, many care teams find this workflow satisfying because it enables them to focus on their work and clinical care. Also, removing unnecessary messages and information from their daily load significantly reduces most alert fatigue concerns.
Most consumers carry the power of an early 21st-century supercomputer in their pockets. Virtually every industry has gained efficiencies by leveraging these sophisticated tools and the infrastructure behind them – not just for reaching consumers but to maximize the efficiency and information sharing among teams. Patient care is a quintessential team sport, and every member of a modern healthcare organization is fully conversant in using smartphones and apps. It takes many doctors, nurses, specialists and support staff to successfully move a patient from intake to discharge. These are all dedicated professionals who got into this business to help people.
CC&C platforms help the patients and the professionals caring for them. They are the next step in modernizing healthcare.
About the author : Andrew A. Brooks, M.D., is a fellowship-trained, board-certified orthopedic surgeon. He currently serves as the Chief Medical Officer at TigerConnect, a company he co-founded in 2010 to revolutionize healthcare workflow and productivity. He has authored numerous peer-reviewed articles and book chapters in his field of interest. In addition to his work at TigerConnect, Dr. Brooks is also a managing partner for 111 West Capital; his primary focus is early-stage healthcare software businesses. Dr. Brooks is board certified by the American Board of Orthopedic Surgery and is a Fellow of the American Academy of Orthopedic Surgeons. He received his Bachelor of Science and Doctor of Medicine degrees from the University of Southern California.
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