DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Mobile Imaging
SEARCH
Current Location:
>
> This Story


Log in or Register to rate this News Story
Forward Printable StoryPrint Comment

 

 

Business Affairs Homepage

NYU offers full-tuition scholarships to new, current med students Only offer of its kind in the top 10 U.S. med schools

Tech giants sign on to interoperability pledge Amazon, Google, IBM, Microsoft, Oracle, and Salesforce agree to common interest

Scottish radiologist shortage looming 'We are on red alert – there is absolutely no doubt about this'

In Korea and Italy, imaging OEMs face accusations of anti-competitive actions Are unfair tactics being used to hurt non-OEM equipment servicers?

GE Healthcare joins AdvaMed Access to global thought leadership and policy area expertise

Forces driving healthcare M&A activity Understanding why consolidation is going to continue

Boston Scientific to buy VENITI for $160 million Price may rise pending FDA approval of Vici Venous Stent

Sotera Health's Nordion closes sale of medical isotopes business to BWX Technologies About 150 employees will be transferred in the deal

FDA clears Aidoc AI solution for triaging head CT scans Flags acute intracranial hemorrhage cases by focusing on abnormal regions

Henry Ford Health System and GM enter "Direct to Employer" healthcare contract A first-of-its-kind arrangement for both organizations

Change Healthcare, Adobe and Microsoft partner to address patient satisfaction

by John R. Fischer , Staff Reporter
More than 70 percent of consumers have experienced worse or unchanged satisfaction with providers or health plans over the last two years despite greater investments in engagement strategies and technologies, according to an ORC International study.

Change Healthcare is setting out to fix that by teaming up with Adobe and Microsoft to establish a joint solution utilizing engagement orchestration and healthcare IT to help providers implement more effective approaches for satisfying patients.

Story Continues Below Advertisement

THE (LEADER) IN MEDICAL IMAGING TECHNOLOGY SINCE 1982. SALES-SERVICE-REPAIR

Special-Pricing Available on Medical Displays, Patient Monitors, Recorders, Printers, Media, Ultrasound Machines, and Cameras.This includes Top Brands such as SONY, BARCO, NDS, NEC, LG, EDAN, EIZO, ELO, FSN, PANASONIC, MITSUBISHI, OLYMPUS, & WIDE.



"This unique collaboration is all about helping our customers put the consumer first," Neil de Crescenzo, president and CEO of Change Healthcare, said in a statement. "Bolting transactional features onto portals can't provide the frictionless, end-to-end experience consumers want. That ideal can be met only when providers can infuse and orchestrate intelligence into touchpoints across healthcare's administrative, clinical, and financial continuum. This alliance aims to merge the finest consumer capabilities with unrivaled healthcare data, AI-enhanced workflows, and operational expertise."

One-fifth of consumers report improvement in their experiences while another fifth say their satisfaction has waned.

Combined with those who say quality has remained the same, about 72 percent of respondents specify that no improvement has taken place. In addition, just a third of consumers use the most accessed-patient engagement solutions.

Comprising the Change Healthcare Intelligent Healthcare Network, Adobe Experience Cloud and Microsoft Azure, the solution will collect, aggregate and activate consumer data from disparate healthcare IT sources, including EMRs, registration, scheduling, billing, and other significant applications.

Microsoft Azure offers engagement platforms scale, performance and intelligent services while ensuring cloud security, data privacy and regulatory compliance based on Microsoft investments.

These capabilities are further strengthened by Adobe Experience Cloud which enables experiences to be tailored for customers based on collected data, including for experience management and personalization across all screens and devices; and experience delivery through advertising, video, and other channels and analytics.

The Change Healthcare Intelligent Healthcare Network is used to process clinical, administrative, and financial transactions among hundreds of thousands of healthcare industry stakeholders (physicians, hospitals, and other providers, as well as commercial and government payers), including processing over $2 trillion in claims annually.
  Pages: 1 - 2 >>

Business Affairs Homepage


You Must Be Logged In To Post A Comment

Advertise
Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Directory
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Requests
Gold Service Dealer Program
Receive RFP/PS
Requests
Healthcare Providers
See all
HCP Tools
Jobs/Training
Find/Fill
A Job
Parts Hunter +EasyPay
Get Parts
Quotes
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Quotes
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to DOTmed.com, Inc. Copyright ©2001-2018 DOTmed.com, Inc.
ALL RIGHTS RESERVED