dismiss

Mark your calendars: the next Clean Sweep Live Auction will be on Thursday, January 25th--Click to view the full catalogue

DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Mobile Imaging
SEARCH
Current Location:
>
> This Story

starstarstarstarstar (1)
Log in or Register to rate this News Story
Forward Printable StoryPrint Comment

 

 

More Magazine Features

How one jail found a mobile solution for imaging prisoners Bringing scans to inmates instead of inmates to scans

With X-ray reimbursement on the line, four health systems move toward portable DR There is more than one road to an upgraded install base

Lighter, sturdier and wireless: What’s new in X-ray detectors A review of the newest tools on the market

Imaging departments stay afloat during hurricanes Advice from the front lines of Harvey and Irma

Medical 3-D printing: Q&A with Dr. Jonathan Morris, Mayo Clinic radiologist Imaging and 3-D printing have proven to be a perfect match

See All Magazine Features  

More Industry Headlines

Mount Nittany Health selects Carestream technology in switch to DR Hospitals that use CR will face 7 percent payment cut this year

Siemens Healthineers lays out cost-cutting strategy ahead of IPO Future plans call for changes saving almost $300 million annually

Global health and medical insurance providers market to hit $1.6 trillion by 2020 Major driving force is the growing elderly population

Researchers develop PET tracer that can measure damage caused by MS Offers advantages not found with conventional MR

MITA and others call for long-term solution to medical device tax First payment under tax is due by January 29

The New York Times moly-99 report: 6 takeaways Insights from several experts on the delicate moly-99 supply chain

Canadian resident pleads guilty in US health care scam Sold device under false pretense of treating more than 200 diseases

NTT Data Services partners with AI provider Pieces Technologies Utilizing AI and natural language processing to enhance patient care

Radiology Partners and three universities establish radiology research center Will focus on improving best practices

Philips to relocate NA headquarters from Andover to Cambridge Relocation in Mass. brings company to innovation hub

Special report: Choosing service contracts

by Loren Bonner , DOTmed News Online Editor
From the August 2012 issue of DOTmed HealthCare Business News magazine


  • Consider the benefits of securing new manufacturer guaranteed parts from an OEM service provider that undergo stringent testing and processing, rather than universal parts or parts that have undergone reverse engineering, as many third-party providers offer.


  • Determine the level of technical and applications support a service provider will offer. You should have direct, around-the-clock access to highly trained engineers that enable you and your team to confidently operate your imaging equipment and software. Find out on average how quickly your phone calls for service will be answered. Since every second counts, Siemens Healthcare strives to have you on the phone with an expert in less than 30 seconds. Consider this a benchmark against which to measure. In addition, what kind of guarantee will you receive regarding on-site response times? “As soon as possible” is not an acceptable answer.

  • Story Continues Below Advertisement

    The (#1 Resource) for Medical Imaging and Peripherals. Call 1-949-273-8000

    As a Master Distributor for major brands Barco, Philips, and Sony, we offer custom imaging solutions. With our renowned OEM Solutions and Service/Repair Center, Ampronix is a one-stop shop for HD Medical LCD Displays--Printers--Recorders--4K Cameras




  • Find out how progressive a service provider is in terms of minimizing downtime. Are you provided with an uptime guarantee? Can the provider make a substantial number of its equipment repairs using remote repair technology, so that a facility isn’t waiting on a service call? Additionally, can the service provider use remote access technology to proactively monitor your equipment 24/7 and prevent many problems before they even occur?


  • Arthur Larson, general manager of GE Diagnostic Imaging Service

    Arthur Larson, general manager,
    GE Diagnostic Imaging Service

    • Research the service provider. Many people wonder how to best evaluate a service contract’s value and reliability. To ensure equipment is properly maintained and planned maintenance records are readily available, look at the provider’s expertise in corrective maintenance. Gauge whether the provider will listen to your needs and accommodate. There may be upgrades, clinical programs and trade-in promotions available only from the OEM. Those value-adds may be significant.


    • Look at internal benchmarks. When selecting coverage, look to your equipment usage and criticality to tell you what you should consider. Response time is just one measure – should your provider provide onsite support, proactive remote monitoring and diagnoses, local parts? Knowing how critical equipment is to your operation and understanding your usage profile are key to choosing the right coverage.

    • << Pages: 1 - 2 - 3 - 4 - 5 - 6 >>

    Related:


    You Must Be Logged In To Post A Comment

    Advertise
    Increase Your
    Brand Awareness
    Auctions + Private Sales
    Get The
    Best Price
    Buy Equipment/Parts
    Find The
    Lowest Price
    Daily News
    Read The
    Latest News
    Directory
    Browse All
    DOTmed Users
    Ethics on DOTmed
    View Our
    Ethics Program
    Gold Parts Vendor Program
    Receive PH
    Requests
    Gold Service Dealer Program
    Receive RFP/PS
    Requests
    Healthcare Providers
    See all
    HCP Tools
    Jobs/Training
    Find/Fill
    A Job
    Parts Hunter +EasyPay
    Get Parts
    Quotes
    Recently Certified
    View Recently
    Certified Users
    Recently Rated
    View Recently
    Certified Users
    Rental Central
    Rent Equipment
    For Less
    Sell Equipment/Parts
    Get The
    Most Money
    Service Technicians Forum
    Find Help
    And Advice
    Simple RFP
    Get Equipment
    Quotes
    Virtual Trade Show
    Find Service
    For Equipment
    Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
    Property of and Proprietary to DOTmed.com, Inc. Copyright ©2001-2018 DOTmed.com, Inc.
    ALL RIGHTS RESERVED